February 2009

Our first experiences with the ITIL V3 Manager Bridge program – online eLearning

February 17, 2009

Tweet What a fantastic few weeks it has been. It has been so busy that I can’t even remember doing anything other than work and sleep. But I know that is not true because last Friday we celebrated The Art of Service’s birthday party which was great fun! We had all staff and partners together [...]

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ITIL Foundation course … waiting for the new syllabus to arrive in May.

February 5, 2009

Tweet We have to wait until May 2009 for the updated syllabus to come into effect… but the wait has been so long! The comment we get each and every time we run a 3-day Foundation course is that it is too much information in too short a time! And to be honest: I can’t [...]

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