May 2010

1 July 2010 – RIP ITIL V2 Foundation exam

May 8, 2010

Tweet Today is the 8th of May 2010 which means that there is less than 2 months left for the ITIL V2 Foundation certification exam. From July 1st onwards students can only sit the ITIL V3 Foundation exam. According to APMG figures, between October 2009 and January 2010 there are still 2500 students each month [...]

Read the full article →

ITIL and ITSM Professionals like to watch?!

May 5, 2010

Tweet Yesterday I attended a seminar on successful Social Media strategies for businesses and one of the research that was quoted, came from Forrester. It’s about the way people interact with social media, and basically talks about different ‘demographics’ of people. Forrester identified the following consumer groups: Creators Critics Collectors Joiners Spectators Inactives In the [...]

Read the full article →