Articles, thoughts and ideas around cloud computing. This would include sub-sections like virtualization, SaaS, Hosted Web Services and Hosted storage solutions.
Tweet Today I presented at the Queensland chapter meeting of the itSMF usergroup. The topic I was asked to present on was on the connectionRead More »itSMF Brisbane presentation – how ITIL and ITSM saves the Cloud Computing Providers
Tweet The Art of Service was invited by Path ITTS to deliver a keynote presentation at their Cloud Computing Seminar for CIO’s. The focusRead More »Cloud Computing Seminar in São Paulo
Tweet Time flies when you’re having fun and that is particularly true for our Australian adventure. On June 15th, 2000 my husband and I arrivedRead More »Looking back on 10 years ITIL Service Management in Australia
Tweet On my flight back from Los Angeles to Sydney a few weeks ago I sat next to a lovely person named Martin. As heRead More »Cloud computing or rather… computing in the cloud
Tweet When I teach my students about the ITIL process of Information security Management the biggest concept to teach is the acronym CIA: Confidentiality IntegrityRead More »ITIL Information Security Management – the facebook way
Tweet Yesterday, I talked about the 10 things to consider when you migrate to a hosted solution, and this was mostly from a business ownerRead More »Cloud Computing, SaaS or virtualization… what changes for the end-user?
Tweet Today somebody asked me what small to medium business owners need to consider when they wish to migrate to a hosted Software Solution. SoRead More »Top 10 things to consider when migrating to SaaS or Hosted Software solutions –
Tweet Successful entrepreneurs (and business people in general) are disciplined and focussed. They have a clear vision and goal. Know exactly why they have theirRead More »Planning and focus – the secrets to success.
Tweet Want to know the first response we received in the office this morning? Well… there was a lot of grumbling and muttering happening. AndRead More »Stupid Cloud Computing – why don’t you work? … The Art of avoiding disasters in the office through continuity management.
Tweet The more I discuss the possibilities of Cloud Computing with people the more I am getting convinced that this will become an important ‘tool’Read More »Green IT – pie in the sky? No… head for the clouds!