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Australia Life Insurance Code of Practice (CALI Life Code) Readiness Advisory

Score your readiness for free, then turn the results into a plan in a 30-minute strategy call with Ivanka, co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries.

67
Controls
8
Domains
–
Mapped Frameworks
Australia
Jurisdiction

Why work with Ivanka on Australia Life Insurance Code of Practice (CALI Life Code)

The Australian life insurance industry's conduct code: product design and medical definition reviews, honest advertising and documented sales rules, plain-language documents and notices, proportionate underwriting with mental health, genetic and HIV safeguards, claims decided in two or six months with controlled interviews and surveillance, support for vulnerable and hardship-affected customers…

Compliance work stalls when it is treated as a checklist. Ivanka treats Australia Life Insurance Code of Practice (CALI Life Code) as a strategic decision: what matters most for your organisation, what to do first, and what your leadership team needs to understand. For 25 years she has built The Art of Service, whose compliance platform now covers 1,062 frameworks.

The free readiness assessment scores your organisation against the 67 controls across 8 domains of Australia Life Insurance Code of Practice (CALI Life Code). The strategy call turns those scores into priorities.

Relevant credentials

  • Co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries
  • MIT Entrepreneurial Masters Program graduate
  • EXIN Expert Panel member

What you get in 30 minutes

Gap Assessment Review

Ivanka reviews your Australia Life Insurance Code of Practice (CALI Life Code) readiness scores with you and agrees which gaps matter most. Specific to your results, not generic advice.

Implementation Roadmap

A clear, prioritised plan for addressing gaps across 8 domains: what you can build on from existing work and what needs new investment.

Cross-Framework Strategy

How Australia Life Insurance Code of Practice (CALI Life Code) fits with the other obligations you already manage, so it strengthens your existing programme instead of running beside it.

Domains covered in Australia Life Insurance Code of Practice (CALI Life Code)

01Section 5: claims handling, investigations and decisions
02Section 2: policy design, advertising and sales standards
03Section 4: underwriting, offering insurance and policy cancellations
04Section 1: aims, scope, insurers, reinsurers and independent service providers
05Section 3: communicating with customers
06Section 6: customers experiencing vulnerability or financial hardship

Plus 2 additional domains. See the full assessment →

This is for you if

  • You need to achieve Australia Life Insurance Code of Practice (CALI Life Code) compliance but don’t know where to start or how to prioritise
  • You’ve been told you’re “compliant” but suspect gaps exist that haven’t been properly assessed
  • You manage compliance for life insurers, reinsurers, group insurance (superannuation fund trustees' insured benefits), funeral insurance, consumer credit insurance issued by life insurers, claims management and investigation services organisations and need expert guidance, not generic templates
  • You want to leverage existing compliance efforts across multiple frameworks rather than starting from scratch
  • You need a strategic plan your leadership team and board will actually understand and support

Start with a free assessment. Then let's talk strategy.

Take the free Australia Life Insurance Code of Practice (CALI Life Code) readiness diagnostic. In 5 minutes you'll have a clear picture of where your gaps are. Then book the strategy call and Ivanka will help you decide how to close them.

Start your free Australia Life Insurance Code of Practice (CALI Life Code) assessment

Free · No login required · Results in 5 minutes

Or go directly to the $149 Report + Strategy Call