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Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) Readiness Advisory

Score your readiness for free, then turn the results into a plan in a 30-minute strategy call with Ivanka, co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries.

70
Controls
10
Domains
4
Mapped Frameworks
Australia (Commonwealth, all States and Territories)
Jurisdiction

Why work with Ivanka on Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Australia's national consumer protection law, Schedule 2 to the Competition and Consumer Act 2010: misleading and unconscionable conduct, unfair contract terms, false representations and pricing rules, consumer guarantees and their remedies, door-to-door and telephone sales, lay-by, gift cards, receipts, warranty and repair notices, product safety standards, bans, recalls and 2-day serious injury reporting.

Compliance work stalls when it is treated as a checklist. Ivanka treats Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) as a strategic decision: what matters most for your organisation, what to do first, and what your leadership team needs to understand. For 25 years she has built The Art of Service, whose compliance platform now covers 1,062 frameworks.

The free readiness assessment scores your organisation against the 70 controls across 10 domains of Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2). The strategy call turns those scores into priorities, including where work you have already done for other frameworks can be reused.

Relevant credentials

  • Co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries
  • MIT Entrepreneurial Masters Program graduate
  • EXIN Expert Panel member

What you get in 30 minutes

Gap Assessment Review

Ivanka reviews your Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) readiness scores with you and agrees which gaps matter most. Specific to your results, not generic advice.

Implementation Roadmap

A clear, prioritised plan for addressing gaps across 10 domains: what you can build on from existing work and what needs new investment.

Cross-Framework Strategy

Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) maps to 4 other frameworks. Ivanka shows you where one piece of work can count towards several requirements at once.

Domains covered in Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

01Chapter 3 Part 3-1: Unfair practices
02Chapter 3 Part 3-2 Division 2: Unsolicited consumer agreements
03Chapter 3 Part 3-3: Safety of consumer goods and product related services
04Chapter 3 Part 3-2 Division 1: Consumer guarantees
05Chapter 3 Part 3-2 Divisions 3 to 4: Lay-by, gift cards, receipts, warranties and repairs
06Chapters 4 to 6: Offences, enforcement and remedies

Plus 4 additional domains. See the full assessment →

This is for you if

  • You need to achieve Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) compliance but don’t know where to start or how to prioritise
  • You’ve been told you’re “compliant” but suspect gaps exist that haven’t been properly assessed
  • You manage compliance for organisations across every sector and need expert guidance, not generic templates
  • You want to leverage existing compliance efforts across multiple frameworks rather than starting from scratch
  • You need a strategic plan your leadership team and board will actually understand and support

Start with a free assessment. Then let's talk strategy.

Take the free Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) readiness diagnostic. In 5 minutes you'll have a clear picture of where your gaps are. Then book the strategy call and Ivanka will help you decide how to close them.

Start your free Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) assessment

Free · No login required · Results in 5 minutes

Or go directly to the $149 Report + Strategy Call