COMPLIANCE ADVISORY
NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) Readiness Advisory
Score your readiness for free, then turn the results into a plan in a 30-minute strategy call with Ivanka, co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries.
Why work with Ivanka on NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902)
The NAIC model act and model regulation that define unfair claims settlement practices for United States insurers: the general-business-practice test, the fourteen enumerated practices (misrepresentation, slow acknowledgement, no investigation standards, bad-faith settlement, low-ball offers that force suits, unexplained denials, unidentified payments, duplicate proofs, late forms, unsupervised…
Compliance work stalls when it is treated as a checklist. Ivanka treats NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) as a strategic decision: what matters most for your organisation, what to do first, and what your leadership team needs to understand. For 25 years she has built The Art of Service, whose compliance platform now covers 1,062 frameworks.
The free readiness assessment scores your organisation against the 18 controls across 7 domains of NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902). The strategy call turns those scores into priorities.
Relevant credentials
- Co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries
- MIT Entrepreneurial Masters Program graduate
- EXIN Expert Panel member
THE STRATEGY CALL
What you get in 30 minutes
Ivanka reviews your NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) readiness scores with you and agrees which gaps matter most. Specific to your results, not generic advice.
A clear, prioritised plan for addressing gaps across 7 domains: what you can build on from existing work and what needs new investment.
How NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) fits with the other obligations you already manage, so it strengthens your existing programme instead of running beside it.
Domains covered in NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902)
Plus 1 additional domains. See the full assessment →
This is for you if
- You need to achieve NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) compliance but don’t know where to start or how to prioritise
- You’ve been told you’re “compliant” but suspect gaps exist that haven’t been properly assessed
- You manage compliance for property and casualty insurers, automobile insurers, homeowners and commercial property insurers, third-party administrators and claims adjusting firms, surplus lines and specialty carriers subject to state claims rules, insurance market conduct examiners and regulators organisations and need expert guidance, not generic templates
- You want to leverage existing compliance efforts across multiple frameworks rather than starting from scratch
- You need a strategic plan your leadership team and board will actually understand and support
Start with a free assessment. Then let's talk strategy.
Take the free NAIC Unfair Claims Settlement Practices Model Act (MDL-900) and Model Regulation (MDL-902) readiness diagnostic. In 5 minutes you'll have a clear picture of where your gaps are. Then book the strategy call and Ivanka will help you decide how to close them.
Free · No login required · Results in 5 minutes
Or go directly to the $149 Report + Strategy Call