COMPLIANCE ADVISORY
UK FCA Consumer Duty (Principle 12 and PRIN 2A) Readiness Advisory
Score your readiness for free, then turn the results into a plan in a 30-minute strategy call with Ivanka, co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries.
Why work with Ivanka on UK FCA Consumer Duty (Principle 12 and PRIN 2A)
The FCA's Consumer Duty as set out in Principle 12 and PRIN 2A: the duty to act to deliver good outcomes for retail customers across the distribution chain, the cross-cutting obligations (good faith, avoiding foreseeable harm, enabling and supporting financial objectives, rectifying harm), manufacturer product approval and review and distributor arrangements, fair value assessments and their…
Compliance work stalls when it is treated as a checklist. Ivanka treats UK FCA Consumer Duty (Principle 12 and PRIN 2A) as a strategic decision: what matters most for your organisation, what to do first, and what your leadership team needs to understand. For 25 years she has built The Art of Service, whose compliance platform now covers 1,062 frameworks.
The free readiness assessment scores your organisation against the 23 controls across 7 domains of UK FCA Consumer Duty (Principle 12 and PRIN 2A). The strategy call turns those scores into priorities.
Relevant credentials
- Co-founder of The Art of Service, which has trained 54,000+ professionals across 160+ countries
- MIT Entrepreneurial Masters Program graduate
- EXIN Expert Panel member
THE STRATEGY CALL
What you get in 30 minutes
Ivanka reviews your UK FCA Consumer Duty (Principle 12 and PRIN 2A) readiness scores with you and agrees which gaps matter most. Specific to your results, not generic advice.
A clear, prioritised plan for addressing gaps across 7 domains: what you can build on from existing work and what needs new investment.
How UK FCA Consumer Duty (Principle 12 and PRIN 2A) fits with the other obligations you already manage, so it strengthens your existing programme instead of running beside it.
Domains covered in UK FCA Consumer Duty (Principle 12 and PRIN 2A)
Plus 1 additional domains. See the full assessment →
This is for you if
- You need to achieve UK FCA Consumer Duty (Principle 12 and PRIN 2A) compliance but don’t know where to start or how to prioritise
- You’ve been told you’re “compliant” but suspect gaps exist that haven’t been properly assessed
- You manage compliance for banks and building societies, consumer credit firms, insurers and insurance intermediaries, investment managers, platforms and advisers, mortgage lenders and intermediaries, payment and e-money institutions, funeral plan providers, pension providers and sipp operators organisations and need expert guidance, not generic templates
- You want to leverage existing compliance efforts across multiple frameworks rather than starting from scratch
- You need a strategic plan your leadership team and board will actually understand and support
Start with a free assessment. Then let's talk strategy.
Take the free UK FCA Consumer Duty (Principle 12 and PRIN 2A) readiness diagnostic. In 5 minutes you'll have a clear picture of where your gaps are. Then book the strategy call and Ivanka will help you decide how to close them.
Free · No login required · Results in 5 minutes
Or go directly to the $149 Report + Strategy Call