First things first… get healthy for business

First things first… get healthy for business

Building a Healthy Foundation, Building a Smart Business
Being in business is like running a marathon - you'd better get healthy for business as you need to have the fitness and stamina to go the distance. Really? It does feel like I'm running a race but sometimes it's more an obstacle course or cross country rather than a smooth marathon. Either way you need to be healthy to succeed. No marathon runner lives on fast food and alcohol alone... but for many starting business owners this is the staple diet. Now, I've never liked running let alone going for 42 kilometres... so I had to look up what marathon runners actually eat: https://runnersconnect.net/running-nutrition-articles/what-does-the-diet-of-an-elite-marathon-runner-look-like/ Not surprisingly, there is a lot of fresh produce with protein and nuts.... and very little processed food. So when I found out I had a…
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Too Busy is slowing you down and can hurt your business

Too Busy is slowing you down and can hurt your business

Building a Smart Business, business, entrepreneurship
It' 2am on a Wednesday morning and I'm too busy to sleep so I'm sitting at my computer listening to the voices in my head telling me that this is normal, this is what you need to do to be successful in business, even when so tired and already on my third coffee. I need to keep going and stay busy because time is money and you need the money to pay the bills. I wish I could tell you that this doesn't happen often - but I can't... Until recently... In the past 3 months I have learned the hard way that being busy can seriously hurt your business, and if I had a chance to do it over again I would make different choices... Why am I telling you this? I feel it…
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Why ITIL Problem management needs the power of positive Psychology

itil, itsm
Earlier this month I attended the ITSMF QLD quarterly meeting and one of the speakers was Katherine O'Callaghan. To be completely honest with you - I wasn't looking forward to her presentation as she was positioned as an academic who was presenting on her PHD studies around incident management. You know me as a pragmatic person and the idea of listening to a PHD graduate didn't really excite me that much. I was wrong... her presentation was very good and insightful and not at all the boring dry story I anticipated. One of the things that resonated with me was her idea around 2 types of problem resolution: Problem focused Solution focused Most of us tend to use option 1 but her study has shown that when you use a…
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Inspiring Rare Birds Guest Blog: How do you do it all?

entrepreneurship
For all guest blogs on Inspiring Rare Birds go here. #ifshecanican Yesterday I was stopped in the elevator on my way down from the Brisbane Book launch by a lady who asked me "Do you have a child, and if so... how do you do it all?" Wow - can you believe that this is something I never really thought about? To answer her questions: 1) Yes - I have a 14 year old son Frank whom I adore. I just love watching him grow up and being a part of his life every step along the way. Being an entrepreneur supports me in being a mum. I can go to school recitals, performances etc. as I simply plan around them when I can. (doesn't always work out that way…
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Retail shop owners look around you… learn from the IT industry or become extinct

business, entrepreneurship
 There have been three separate events this week that  triggered this article: An interview with Gerry Harvey in The Age explaining why online retail can't be successful (in his mind) A message in the facebook group "Back2ITSM" from Charles Betz asking about the connection between IT and the business My shopping experience today at a sports store in Brisbane city What do these three events have in common? Off-line retail is in a lot of trouble at the moment and it is quite obvious when you look around you. Shops are almost empty and when they do attract clients, they do it through groupon deals or other in-store sales offers. This can't last very long and I worry for many store owners. With their high expenses in store rental and…
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Downside of Cloud Computing…

cloud computing
It took a while, but I found a downside to cloud computing! Most people would use Google Docs, especially when they are traveling because it is easier to access documents outside the office (and you don't need VPN connection or other difficult things to get access to your files). But BEWARE: Google knows where you are and offers you the local version of their website... including the local language!   [caption id="attachment_219" align="alignnone" width="460" caption="Portugese anyone?"][/caption] Err..... what do I do now???
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Itil – the Big River

itil, Uncategorized
Oh - this is simply too funny! Today I read the itsmportal and it talked about the discovery of itil... Russian Archeologists have discovered the remains of the city of itil -  the former Capital of Khazaria (around the 8th century). So of course I went to the Wikipedia to see what it has to say about itil and it says that itil literally means "Big River"... and this is so appropriate! Having a Big river close to your village or town means trade and prosperity and this is exactly what ITIL- the IT Service Management Framework has been for a lot of organisations. The fact that they implemented the ITIL processes meant learning a new language that allowed them to communicate with the business to trade their goods and…
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Up close and Personal with Ivanka Menken

business
These blog posts have been fairly personal, and in the past couple of years you've probably learnt more about me than you ever imagined.. I have however made a decision to 'up the ante' and start a video blog around a subject that is very near to me: what it means to run a business and the fact that we need to read and continue to read books to learn. EVERY DAY IS A SCHOOL DAY This is not a hollow phrase, I truly believe in this statement and reading books plays an important role in achieving this. Verne Harnish once said that successful business professionals ("A-players") read a minimum of 24 books each year.  And these books would be a combination of business books, novels and periodicals like the…
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Cloud Computing educational resource

cloud computing
Every day is a school day and I can't think of a reason to stop reading and stop learning. Career driven IT Professionals soak up information like oxygen, and it is important to keep reading so you understand what is going on in your industry. Reading is also important to keep your brain active and challenged because you're "connecting the dots" between this new information and the knowledge that you already have. Successful business people apparently read 24 books or more each year. Granted, reading and learning is not limited to reading books. Some people enjoy reading articles online and subscribe to blogs via RSS feeds, while other people prefer to read on their Kindle or paperback book. My passion is to help people learn, and I love the fact…
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My top 4 mistakes of Self Publishing

business, entrepreneurship
The top 4 mistakes of self publishing In the past 14 years I’ve personally been involved with the publishing of hundreds of books and publications. Some of these books I wrote and others were a team effort. Looking back I can see now that I’ve made the mistakes many self publishing authors have made - and will continue to make -: Not recognising the work involved As a consultant and trainer I write for a living. I write course materials, textbooks, exercises, white-papers, proposals etc. Turning this information in a book should be easy right? Oh, how wrong I was! Writing a book may not be difficult, but to turn this into a published book that looks professional and  that people actually want to purchase is a complete different experience.…
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