Tweet Had an interesting discussion today at lunch with the owner of an IT support company in Brisbane and the owner of a niche specialistRead More »Is this the end of an era? Will Cloud Computing separate the "boys from the men"?
Tweet For months and months we have been asking for a lower US$ … The reason is because we sell a lot of our productsRead More »Mixed emotions… be careful what you wish for!
Tweet It is 7am on the 1st of January 2009 – always a special moment the start of a new year. We have a traditionRead More »Starting from scratch in 2009 – new chances for ITIL, ITSM and Cloud Computing…
Tweet It has become apparent to me that Australia is still very much the lucky country. Yes we like to complain about the economic situationRead More »In times of economic crisis… don’t stick your head in the sand but HEAD FOR THE CLOUD!
Tweet According to the members survey performed by the itSMF Asia (and administered by ITsmF International), and the presentations during the ITsmF Asia summit, theRead More »7 tips to achieve successful ITIL implementation
Tweet When I listened to Morten’s talk last week initially I wasn’t sure if I liked it or hated it.. didn’t quite know if thereRead More »What I learnt from Morten Lund, and why ITIL professionals should pay attention.
Tweet The ITIL V3 lifecycle phase of Service Strategy puts a strong focus on Demand Management and the role it plays in the strategy towards,Read More »ITIL V3 Service Strategy Process Demand Management works with other processes
Who came first: The chicken or the egg? (trying to answer the question why APMG/EXIN accredited ITIL Service Management trainers must pay for their ITIL V3 Intermediate exams?
Tweet WOW – that is one massive title… 🙂 The reason why I wanted to write about this subject of ITIL V3 intermediate exams isRead More »Who came first: The chicken or the egg? (trying to answer the question why APMG/EXIN accredited ITIL Service Management trainers must pay for their ITIL V3 Intermediate exams?