What Software Application do companies want in the cloud?

business, cloud computing
The following question was posted in a Linkedin forum: By 2012, according to Gartner, 20% of your industry will be going to the cloud, OK then what software applications and in what market segment? My answer: Hi Peter, for the last 2 years I have been following this 'cloud computing' phenomena with a lot of interest. The interest is not so much from a technology point of view, but purely from a Service Management and business point of view. I feel that we're at a point in the maturity of the IT industry that businesses can truly leverage the promise of efficiency and effectiveness through IT Services. The thing that came to mind as an answer to your question is: Small to medium businesses will be the winners of the…
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Warning: this interview with Marco Koelmans (CISSP, CISA, CISM) will tell you exactly where ITIL misses the security boat.

Warning: this interview with Marco Koelmans (CISSP, CISA, CISM) will tell you exactly where ITIL misses the security boat.

itil, itsm
1) In the past 10 years many ITSM/ITIL practitioners have been talking about IT Security Management, but it sounds like chicken Little "the sky is falling!". In your opinion - what is it that ITIL/ITSM practitioners are missing about IT Security Management? I don’t want to make general assumptions but I find IT Security Management isn’t understood very well. Maybe that is because the name doesn’t really do the profession justice. IT Security Management isn’t about IT, nor about Security. It’s all about business and risks. As soon as you start doing business, your organisation faces risks. We have laws to abide by, and if we don’t abide those we’ll get fined, lawsuits, bad publicity etc. In addition, when we work with customer data, like medical data or bank account…
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