Tweet Today I was interviewed by somebody from the itSMF about trends in the ITSM education and training industry. Inevitably the questions go the theRead More »In times of recession – how does ITIL Service Management help to keep your good employees?
Tweet It is 7am on the 1st of January 2009 – always a special moment the start of a new year. We have a traditionRead More »Starting from scratch in 2009 – new chances for ITIL, ITSM and Cloud Computing…
Tweet It has become apparent to me that Australia is still very much the lucky country. Yes we like to complain about the economic situationRead More »In times of economic crisis… don’t stick your head in the sand but HEAD FOR THE CLOUD!
Tweet This is a very short post as I promised only 2 things… so here is comes: 1. STOP READING THE PAPERS AND FOCUS ONRead More »2 Most important things to stay in business while times are tough
Tweet Even while we are on a family holiday, we keep talking about Service Management ( I know.. occupational hazard I suppose!) as it isRead More »Economic downturn? Keep the service coming!
Tweet Life will never be the same again! I remember the day in the last century when I purchased my first mobile phone so IRead More »Why Social Media is important for ITIL and ITSM practitioners
Tweet You start a business! Yes – you read that correctly… this is the ideal time to start up a new business. Many people areRead More »What to do in times of recession and economic downturn?
Tweet I am on my way to Singapore and on the way over to the airport I was listening to the radio. As today isRead More »In times of economic and political insecurity.. ITIL TO THE RESCUE!