Tweet Today I was interviewed by somebody from the itSMF about trends in the ITSM education and training industry. Inevitably the questions go the theRead More »In times of recession – how does ITIL Service Management help to keep your good employees?
Tweet It is 7am on the 1st of January 2009 – always a special moment the start of a new year. We have a traditionRead More »Starting from scratch in 2009 – new chances for ITIL, ITSM and Cloud Computing…
Tweet After spending many years in the ITSM / ITIL space I notice that everything in time becomes a best practice, good practice or badRead More »How ITIL Service Management saves Europe from the recession
Tweet You start a business! Yes – you read that correctly… this is the ideal time to start up a new business. Many people areRead More »What to do in times of recession and economic downturn?
Tweet I am on my way to Singapore and on the way over to the airport I was listening to the radio. As today isRead More »In times of economic and political insecurity.. ITIL TO THE RESCUE!