Tweet Had an interesting discussion today at lunch with the owner of an IT support company in Brisbane and the owner of a niche specialistRead More »Is this the end of an era? Will Cloud Computing separate the "boys from the men"?
Tweet It is 7am on the 1st of January 2009 – always a special moment the start of a new year. We have a traditionRead More »Starting from scratch in 2009 – new chances for ITIL, ITSM and Cloud Computing…
Tweet According to the members survey performed by the itSMF Asia (and administered by ITsmF International), and the presentations during the ITsmF Asia summit, theRead More »7 tips to achieve successful ITIL implementation
Tweet This was the discussion I had with Rob England (IT Skeptic) and Eric Lauzon (CIO – Asia for Nortel) during the networking cocktail partyRead More »Will ITIL V5 still have Capacity Management as a process? Or is it replaced by Cloud Management?
Tweet I need to get this mantra right as currently I am mainly getting annoyed and frustrated by the lack of software performance. The reasonRead More »Repeat after me…. software is your friend… software is your friend…
Tweet Yep- that’s the official verdict! My 7 year old son thinks I’m a geek, but luckily I am (apparently) still cool! haha Why wouldRead More »Mum, you're a geek… but still kinda cool…!
Tweet Just when you think you’ve made a decision about which Blackberry you would like to buy – they come out with another model! ThisRead More »Did I say bold? …. I meant flip… no, I really meant Bold… perhaps, or maybe the flip?
Tweet Today I decided to work from home as I needed to get a couple of things done urgently. And for most of these tasksRead More »It is official: Availability Management is more important than Capacity Management.