Skip to content

Make Your Membership Price Stick

A composite client example.

You check the membership dashboard on Friday, see another monthly cancellation, and realise your first-week discount is doing your annual price’s job. Ivanka Menken uses the Price-Cash-Confidence Chain inside Cash-Tight Growth Mentoring, 6 months at AUD $1,500 per month ex GST, to set the three prices as one ladder that rewards staying. In a composite example: $149 a month, $799 a year in week one, $999 a year. You leave with a one-page price ladder.

The Price-Cash-Confidence Chain is a tool inside the programme, not a separate product.

Three prices. One job each.

  1. MONTHLYa month, the entry point$149
  2. FIRST WEEKa year, the annual decision in week one$799
  3. ANNUALa year, the place to stay$999

THE RULE

“The monthly price gets them in. The annual price is where they stay.”

A composite example, not a client result. Your prices will differ.

The discount is doing the annual price’s job

  1. 01You have a monthly membership price but no clear reason to choose the annual option.
  2. 02Your first-week discount brings people in, then the price feels weak.
  3. 03You cannot tell whether the membership is covering the cash the business needs.
  • Monthly: $149, steady joins
  • Annual: $999, few choose it
  • First week: $799 a year, job unclear
  • Cancellations: read one at a time
  • Weeks of payroll it covers: not known

A composite example. Three prices, no ladder between them.

One membership, read three ways

A composite client example.

  1. 01

    Three prices, and another cancellation on Friday

    It is Friday. You open the membership dashboard and see another monthly cancellation. New members keep arriving at $149 a month, a few take the $799 first-week annual offer, and almost nobody chooses $999 a year. You realise the first-week discount is doing the work your annual price should be doing, and you cannot say what any of it adds to the cash plan.

  2. 02

    Push the first-week price harder

    The obvious fix was to push the $799 first-week price harder: more emails, a countdown, a louder banner. It brought in more joins, but they were price-led joins. People came for the discount, not for a year in the membership, and the $999 annual option still looked like the expensive choice nobody needed to make. More activity, the same thin annual upgrade, and less confidence in every price.

  3. 03

    The monthly price was doing all the persuading

    Ivanka noticed that the monthly price was doing all the persuading. It was low, easy and always available, so it answered the buyer’s first question and left no reason to ask the second. The annual price had no clear job in the buyer’s first week. Nobody had written down what staying a year should make true for a member, so $999 read as a bigger bill, not a better place to be.

Not too expensive. Not arranged as a ladder.

The diagnosis was not that the membership was too expensive. The monthly, annual and first-week prices were not arranged as a ladder that rewards staying. Each price had been set on its own, so each one competed with the others.

The reframe that changed the decision: the monthly price is not the offer. It is the entry point, and its job is to make the annual price feel like the obvious place to stay. Once that is the job, the first-week price stops being a discount and becomes a decision point: join for the year now, with a clear reason, or stay monthly and decide later.

The monthly price is not the offer; it is the entry point that should make the annual price feel like the obvious place to stay.

Staying at $149 a month without a clear annual step keeps the membership easy to leave and leaves the cash plan exposed. Every cancellation is a surprise, because nothing in the price asked the member to stay.

The Price-Cash-Confidence Chain, for a membership

The Price-Cash-Confidence Chain starts where the money starts: the price. For a membership, Ivanka works it as a ladder. Each rung gets a job, each job is tested against gross margin and weeks of payroll covered, and the buyer’s confidence decides whether the top rung feels like the place to stay.

The Price-Cash-Confidence Chain, as a membership price ladderThree rungs stepping up from left to right. Monthly, 149 dollars a month, the entry point. First week, 799 dollars a year if they decide in week one. Annual, 999 dollars a year, the place to stay, in gold. A gold path climbs from the first rung to the top. Beside the ladder, the three checks of the chain: price, what is the monthly price inviting someone to do; cash, which option covers the next block of payroll; confidence, what does the annual price need to make true. Underneath, the one-page decision sheet: the monthly rate, the annual rate, the first-week rule and the condition for changing it. A composite example.AN EXAMPLE MEMBERSHIP LADDERMONTHLY$149a month,the entry pointFIRST WEEK$799a year, if theydecide in week oneANNUAL$999a year,the place to stayTHE THREE CHECKSPRICEWhat is the monthly priceinviting someone to do?CASHWhich option covers the nextblock of payroll?CONFIDENCEWhat does the annual priceneed to make true?THE ONE-PAGE DECISION SHEETThe monthly rateThe annual rateThe first-week ruleThe condition for changing itThe monthly price is the entry point.A composite example, not Ivanka’s prices.

A composite example. Tap a part. Your prices are yours.

Price-Cash-Confidence Chain · a framework by Ivanka Menken

What it is

It is a one-page membership price ladder. Three rungs, the monthly rate, the first-week rule and the annual rate, each with its job written beside it. Then the three checks of the chain: what the price invites, which option covers the next block of payroll, and what the annual price must make true.

What it replaces

It replaces three prices set one at a time, a first-week discount pushed harder whenever joins slow, and cancellations read one by one with no line back to the cash plan.

It sits inside Cash-Tight Growth Mentoring with the monthly Money-and-Clarity Scorecard. The numbers are worked through together and taken to your own adviser. It is coaching, not accounting or financial advice, and there is no separate checkout.

  • 01The entry: $149 a month in the example, to try the work
  • 02The first-week rule: $799 a year, a clear annual decision in week one
  • 03The place to stay: $999 a year, with the reason written beside it
  • 04The cash check: which option covers the next block of payroll
  • 05The margin check: gross margin at each rung, before it goes live
  • 06The condition: what would make you change a price, written down

The membership ladder on one page

In the first session, Ivanka put the whole membership ladder on one page and asked three questions. What is the monthly price inviting someone to do? What does the annual price need to make true? Which option covers the next block of payroll? Together they mapped the $149 monthly, $999 annual and $799 first-week choice against gross margin and confidence. The founder wrote the one-page decision sheet: the monthly rate, the annual rate, the first-week rule and the condition for changing it.

THE DECISION SHEET, AS WRITTEN

The monthly rate
$149, the entry point. Try the work, see the value.
The annual rate
$999, the place to stay, with the reason written beside it.
The first-week rule
$799 a year, in week one only, framed as the annual decision.
The condition for changing it
A price moves when the weekly count says so, not when a week is quiet.
Review
Monthly, on the scorecard

A composite example. Your prices are yours.

  1. 1The one thingThe annual option nobody chooses.
  2. 2The numbers$149, $799 and $999, against margin and payroll.
  3. 3The storyWhy the discount felt like the only lever.
  4. 4The commitmentThe decision sheet, and the first-week email rewritten.
  • What is the monthly price inviting someone to do?
  • What does the annual price need to make true?
  • Which option covers the next block of payroll?
  • What is the first-week price for, in one sentence?
  • What would make you change a price?

Before the next session, the founder rewrote the first-week offer so it led to the annual decision, and started a weekly count: joins, upgrades to annual and cancellations, read against the cash plan.

A ladder that rewards staying

By month 6, the membership has a monthly rate and an annual rate that match the cash plan, and the first-week offer has a clear job instead of setting the price.

BEFORE

  • Three prices, each set on its own.
  • The first-week discount set the price.
  • Few members chose the annual option.
  • Nobody could say what the membership covered.

BY MONTH 6

  • Monthly and annual rates that match the cash plan.
  • A first-week offer with one clear job.
  • Joins, upgrades and cancellations counted each week.
  • The five-number scorecard showing weeks of payroll, gross margin and confidence.
  1. 1Call
  2. 2Call
  3. 3Call
  4. 4Call
  5. 5Call
  6. 6Month 3
  7. 7Call
  8. 8Call
  9. 9Call
  10. 10Call
  11. 11Call
  12. 12Month 6

The programme is the container: 12 fortnightly 60-minute sessions, a monthly scorecard, and reviews at month 3 and month 6.

In this composite example, the founder rewrote the offer so the first-week price led to a clear annual decision, then tracked joins, upgrades and cancellations against the cash plan. The change was in pricing and follow-up behaviour, not a claim about revenue. Illustrative, not a client result.

Ivanka Menken speaking in front of a slide that reads Score yourself
Each price on the ladder gets a job, and each job gets a score.

Your next price change is a ladder decision

Ivanka Menken built Cash-Tight Growth Mentoring for founders of $500K to $3M businesses that are growing while cash tightens. She reads the numbers with you, asks the hard question, and keeps you to the decision you write down.

If your membership has a monthly price, an annual price and a first-week offer that do not point at each other, the decision in front of you is what each one is for. Write that down before you change a single number.

“During our sessions Ivanka isn’t just talking theory. She is sharing her own lived experiences.”

Business owner

It fits

  • You run a membership or subscription with a monthly and an annual price.
  • Your first-week or launch discount does most of the selling.
  • You cannot say how many weeks of payroll the membership covers.
  • You will write the ladder down and count what happens.

It does not fit

  • You want accounting or financial advice.
  • You want a done-for-you fix or someone to rewrite your offer.
  • You want a pricing template to copy without testing it.
  • Your business has no recurring price to arrange.

AUD $1,500

per month ex GST

6 months · 12 fortnightly sessions

The Price-Cash-Confidence Chain is part of Cash-Tight Growth Mentoring, a 6-month 1:1 programme at AUD $1,500 per month ex GST. It is not sold separately.

  • 12 fortnightly 60-minute sessions
  • The monthly Money-and-Clarity Scorecard
  • Reviews at month 3 and month 6
  • The Price-Cash-Confidence Chain for each price decision

Three founding places in total, shared across all 1:1 mentoring, are available at AUD $1,000/month ex GST, in return for honest monthly feedback and a testimonial, which can be anonymous. Claim a founding place.

The Price-Cash-Confidence Chain is part of the programme. It is not sold separately.

Questions about membership pricing

What should a monthly membership include before I add an annual plan?

Enough of the real work that a member can judge it within a month, and a clear reason to stay longer. If the monthly tier already gives everything, the annual plan is only a discount. Ivanka Menken works this through inside Cash-Tight Growth Mentoring, 6 months at AUD $1,500 per month ex GST, by writing down what staying a year should make true for a member.

How do I test a $149 monthly price without guessing?

Write what the price is inviting someone to do, then count what they actually do: joins, upgrades to annual and cancellations, each week, against the cash plan. Change one thing at a time and give it a fixed period. Ivanka Menken sets up the count and reads it with you inside Cash-Tight Growth Mentoring, 6 months at AUD $1,500 per month ex GST.

Should my first-week price be lower than my annual price?

In the example, yes: $799 a year in the first week against $999 later. But the gap only works if the first-week price has a job, a clear annual decision made early, rather than a discount that sets the price. Ivanka Menken tests each rung against gross margin inside Cash-Tight Growth Mentoring, 6 months at AUD $1,500 per month ex GST. It is coaching, not financial advice.

How do I know if my membership price is covering payroll?

Convert the membership’s monthly cash into weeks of payroll covered, then check gross margin at each price. If the answer moves every time a discount runs, the ladder is not doing its job yet. Ivanka Menken reads this on the monthly Money-and-Clarity Scorecard inside Cash-Tight Growth Mentoring, 6 months at AUD $1,500 per month ex GST. Take the figures to your own adviser.

Write the ladder before you change a price

If your first-week discount is doing your annual price’s job, start with Cash-Tight Growth Mentoring. The Price-Cash-Confidence Chain is inside it, and the 20-minute intro call is where you can see whether the programme fits.

Not accounting, financial advice or a done-for-you fix.

See the Cash-Tight Growth Mentoring programme →